Precision Graphic Instruments, Inc. Privacy Policy

Precision Graphic Instruments, Inc. protects the privacy of our customers. Although we ask for information from our customers we never share customer information with third parties other than our Merchant Service provider during the order process as described below.

Information we ask for from Customers

Order Process

During the order process we ask for customer shipping and billing information, as well as the customer's email address. The shipping information is used to ensure the customer's merchandise arrives at the correct address. We use billing information for our own billing accounts and records, and the e-mail address to send Shipping and Billing confirmations back to the customer. If a customer uses a Visa, MasterCard, American Express, or Discover Card, the billing information is also recorded by our Merchant Service provider to authorize payment and to debit the customer's account.

Shopping Cart

Our Shopping Cart is hosted by Yahoo! Stores, and therefore it uses cookie technology to allow customers to keep track of their shopping carts. This enables customers to place merchandise into a shopping cart, choose not to purchase items right away, close the browser, and then later return to our web site and view the items that had been previously placed in the cart.  Please contact Yahoo! if you need help with Cookies.

Web-Site Status Distribution Lists

Any time a user enters an e-mail address into the catalog request or order process, Yahoo! records the address for us. We then use the e-mail addresses Yahoo! has collected or us to send out important updates regarding our website, such as the offering of new products, or when popular products go on sale, etc. We will never sell, share or in any way give the e-mail addresses Yahoo! collects for us to any entity. If you would like to be removed from our distribution list please contact us; you can send us an e-mail, fax, or use our 800 number. We will be happy to meet your request.  

Security

Because we are hosted on Yahoo! Stores servers, we use their security system for all transactions. Here is the information from Yahoo! on their security systems:

"We use the Stronghold secure server, currently the second best selling secure server software, and in our opinion, technically the best product. It supports industry-standard 128-bit SSL encryption. See also our general statement on security."

Corrections and Updates

Customer Information: If you would like to change any customer information we have in our database for you please contact customer service at customerservice@pgiinc.com or 1-800-280-6562.

Web Site: If you have changes, suggestions, or comments about the content or functionality of our Web Site please contact info@pgiinc.com.

Please contact us if you have any questions about this privacy policy.